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Mighty Might Moving LLC complaints

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341 Windmill Ridge Road
Hutto, TX 78634 | Get Directions

(512) 797-5922

http://www.mightymightmoving.c...

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Total Amount in Dispute:
$866.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Mighty Might Moving LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Mighty Might Moving LLC

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10/4/2023

RESPONSE: Complaint was not answered Amount in Dispute: $866.25 Amount Settled: $0.00

Customer Complaint

9/8/2023

I hired 3 movers @ $165.00 an hour hoping for faster move. They moved too slow, parked too far from both residences. Two big containers loaded with my things were left outside unattended. I asked the movers to watch out for my neighbors who steal. One of my boxes was left behind in bathroom closet. Estimates were far more than quoted. I complained to Maria, she told me the owners would call me when they returned from out of town. They never did. One of the movers was asked by my new neighbor to carry a big heavy plant to her home, at my expense, on my time. Resolution Sought Refer to first estimate given by Maria and see that they charged too much, took too long, for three men, parking too far from residence.

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