Complaints for Millennium Mortgage in Long Beach, CA

211 East Ocean Blvd.
Long Beach, CA 90802-4809 | Get Directions

(562) 983-0075

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege leads purchased from the company are not as advertised. Customers complain they agree to purchase leads described as being exclusive. They reportedly receive leads that are falsified, outdated, not interested, or, not looking for the kind of loans offered by the buyer. One complainant alleges the company continues to make telephone calls after repeatedly being asked to be removed from their marketing lists.

Complaint Closing Statistics

0 complaints against Millennium Mortgage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Millennium Mortgage complaints