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Mind's Eye Tattoo complaints

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5458 McEver Road
Flowery Branch, GA 30542 | Get Directions

(678) 828-7442

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Mind's Eye Tattoo closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Mind's Eye Tattoo

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4/8/2024

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

3/13/2024

This business has now ripped multiple people off so I am now reaching out. The artists name is Travis. The owner is Heath. The manager is ashley. I have attempted to have this situation corrected multiple times. He did and outline of a tattoo for my grandfather who passed away and it looks terrible. I was quoted 250 total but now that the original fading outline has been done and 100 paid NOONE will call me back to give money back or finish…. Resolution Sought Refund of 100

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