Find a reputable business?

Complaints and Resolutions

Mini Master Storage complaints

Read Complaints File Complaint View Full Report

6900 West Craig Road
Las Vegas, NV 89108 | Get Directions

(702) 658-0102

http://www.minimasterstoragein...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$25,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Mini Master Storage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Mini Master Storage

Sort by

8/4/2021

RESPONSE: Complaint was not answered Amount in Dispute: $25,000.00 Amount Settled: $0.00

Customer Complaint

7/9/2021

Unfairly treated by management and did a wrongful auction when I was givin 24 hour before I was in default notto mention back in December I paid and was denied access to my unit after paying a additional 75 dollars extra the management charge me near 200 and locked me off i was in the hospital sick with covid and not givin anytime to get better please my father's ashes are in there and she sold my unit when I was givin that day to pay my back bill I now have nothing at all just a little bag of clothes when I was sick in the hospital she refused to take a debit card payment and didn't properly serve me a eviction notice she has been completely rude to me in all aspects and disrespectful and uncaring of my diagnosis of covid19 I was hospitalized for 3 months and was denied the opportunity to have someone pay cash as she requested she wanted to hurt and made it to where I couldn't get my unit even if i could Resolution Sought Id like my personal belongings back or compensated for my lost of valuable and sentimental items and a apology and most importantly my father's ashes please help me

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile