Find a reputable business?

Complaints and Resolutions

Miracle Motors complaints

Read Complaints File Complaint View Full Report

1416 West Main Street
Jacksonville, AR 72076 | Get Directions

(501) 241-2811

http://www.miracle-motors.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$3,795.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Miracle Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Miracle Motors

Sort by

2/27/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,795.00 Amount Settled: $0.00

Customer Complaint

2/1/2023

I bought a 2011 Nissan Murano from Miracle Motors on Dec 30th. Test drove the car 3 blocks. Brought it back and said the brakes are grinding metal to metal. He offer to drop the price to $3700 if I fixed the brakes or they would fix the brakes and I could pay them. I chose not to drive the car and pay them. I was charged $225. I signed the paperwork to buy the car. I wanted to test drive the car to make sure it was mechanically sound. The salesman assured me that if anything major was wrong with the vehicle they would fix the problem. I signed the as is warranty under duress, assured that they would take car of any major problems. When I picked the car up the salesman had left for the day. They had to jump start the battery and said that the car would charge up on my way home. I stopped and had the battery checked. Dead. Bad battery. Replaced battery. Cost $160. They didn't fix the brakes. I paid a mechanic $200. to fix the other 3 brakes. I bought pads $69. 1 week later car died and wouldn't take a jump. Called tow truck to tow home 8 blocks.$75. Replaced battery + wiring to battery. $45. No start. Replaced starter motor $145. No start. Found out the motor was seized up. $5000. to $7000. to fix. Went by car lot and was told the owner would call me back when he came in. No call back. Called numerous times. No call back or answer. "I feel like I was cheated and lied to when car was sold to me." I drove the car less than 500 miles. Resolution Sought I would like a refund of $3795. plus money spent trying to fix the car. Is that to much to ask? If it is, as least the $3795. or the vehicle replaced with one of equal value with no major mechanical issues. Fair is fair and right is right. Thank you.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile