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Misspalk complaints

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3276 Country Club Village Lane
Peachtree Corners, GA 30092 | Get Directions

http://www.misspalk.com

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against Misspalk closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against Misspalk

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11/3/2021

RESPONSE: Complaint was not answered Amount in Dispute: $68.25 Amount Settled: $0.00

Customer Complaint

10/8/2021

I ordered a bed with drawers for storage and never received nothing. They tried to say I received my package but I never did. This business needs to be punished and my money back. Resolution Sought My refund back for what I paid for.

10/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $61.79 Amount Settled: $0.00

Customer Complaint

9/24/2021

I order a futon with them on August 3rd and at the end of September they sent me a pink raincoat for a child. Resolution Sought To be reimbursed my money

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