Find a reputable business?

Complaints and Resolutions

Molina Auto Sales complaints

Read Complaints File Complaint View Full Report

102 East 2nd Street
Hastings, NE 68901 | Get Directions

(402) 463-0528

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Molina Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Molina Auto Sales

Sort by

3/13/2023

RESPONSE: No response term assigned Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/9/2023

They never gave me a clear title to be able to tag my vehicle I was buying from them. The title was tampered with so they were supposed to get a new one and we're dragging their feet on it. This was costing me money because it hadn't been tagged. Then the investigator Trevor Krause contacted them and they decided to give me 1600 hundred dollars back and I gave the car back to them. They did that in like 20 mins of talking to the investigator. They didn't help me in anyway of trying to be nice and said it wasn't their problem that the title wasn't clear. They offered to give me another 30 day tag and I said absolutely not that's illegal. Resolution Sought They need to be investigated so something like this doesn't happen to someone else.

Company Response

3/13/2023

Per consumer, I took the car back and got back 1600 out of 2000 I put down on it. I just want people to know they don't do good business and buyer be ware!

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile