Complaints for Money Plus Saver in Los Angeles, CA

8605 Santa Monica Blvd, Suite 36370
Los Angeles, CA 90069 | Get Directions

(818) 528-4502

http://moneyplussaver.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received a significant number of complaints against this company. In at least some cases, the complaint allegations are very serious.

Complainants typically allege the company makes unauthorized charges to their accounts, in some cases causing overdraft or insufficient fund fees, and difficulty obtaining refunds even after submitting the required proof of charges and filling out the necessary forms. Many complainants allege they never contacted the company or signed up for any discount membership and that the transaction is fraudulent, while others allege they filled out an application for a payday loan and incur an unauthorized charge of $89.

The company responds to some complaints by issuing refunds.

Complaint Closing Statistics

0 complaints against Money Plus Saver closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Money Plus Saver complaints