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Montana Fur Trading Company complaints

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P.O. Box 260176
Martin City, MT 59926-0176 | Get Directions

(406) 387-5816

http://www.montanafurtrading.n...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Montana Fur Trading Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Montana Fur Trading Company

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7/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/28/2021

I was told to leave the premise. I had to get a public defender for a court hearing coming up and it was no longer than 3 minutes as soon as I was wormed I put my phone away immediately and began helping customers. I was cleaning areas in the store soon after I was approached by the owner and told I no longer had a job. The boss is prejudice unruly at times treats people disrespectfully and when I work I sell at least 5to 10000.00 dollars in jewelry compared to most other employees. I have stood up to the man beforehand and always made sure my job was done. The owner had his co- workers obviously creating negative complaints I need this addressed immediately I don't see probable cause in firing me. Resolution Sought See their wrongs and treat customers right. The old man keeps calling a younger employee his wife which I confronted because I was approached by a customer the girl don't mind.

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