Find a reputable business?

Complaints and Resolutions

Moon & Yang, APC complaints

Read Complaints File Complaint View Full Report

1055 West Seventh Street
Los Angeles, CA 90017 | Get Directions

(213) 232-3128

http://www.moonyanglaw.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Moon & Yang, APC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Moon & Yang, APC

Sort by

3/13/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/10/2022

Law firm representing me for wrong full discharge. The settlement amount of $68,000. They took 40 of $68,000. And filling fee $8,000. They only pay me $28,000. (they scam me $8,000, after the settlement...if they told me before. I shall not need they service. (I am request to be refund my money. $8,000). I never heard any lawyer is charge for filling fee. (they trick me, they sent me an W-9 from the beginning . Blank W-9. (there is no any amount on that blank W-9.) After, the settlement. The law firm input the amount on that W-9. And the date. Without my knowledge). Now, I have to pay tax of $59,00. They only pay me $28,000. Resolution Sought Refund my $8,000 for filling fee.. They refuse to give me a receipt from the court.

Company Response

3/1/2022

Company states; Pursuant to our attorney client retainer agreement, Mr. Tames agreed to reimburse my firm for all cost associated with the litigation of his case. The $8,000 "filing fee" he is referring to is the total amount of costs my firm paid to litigate his case, which includes a mediation fee, which cost $12,000, of which my firm paid half the fee for ($6,000), deposition fees, various court filing fees, and service of process fees. I do not know what he is talking about in regards to the w9. Unfortunately, I am unable to divulge the communications my firm has had with Mr. Tames due to the attorney, client privilege. However, if Mr. Tames is willing to waive such privilege, his contractual agreement with my firm.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile