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More Driven Life complaints

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3725 Lee Court
Leavenworth, KS 66048 | Get Directions

(618) 581-9043

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Total Amount in Dispute:
$150.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against More Driven Life closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against More Driven Life

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6/30/2022

RESPONSE: Complaint was not answered Amount in Dispute: $150.00 Amount Settled: $0.00

Customer Complaint

6/6/2022

Well my first complaint is I never received my item until I sent them an email then once I send email I didn't know you I didn't hear from them for 2 weeks when I finally heard from them they said that they would give me a credit not a refund. I don't want to credit I don't want to do business with them I want my money back. So then someone named Sam contacted me and said that he read from my money and never did he had my number so he then began to start calling me harassing me sending me pictures asking me for pictures things like that. I wanted to report him to the police but then I was just like you know what this is silly so I just let the whole thing go but if I were you I would never do this with them. Resolution Sought Really I would like for them to pay my money back and never let this happen to anyone else no one deserves anything like this they have really poor customer service and I think that they should be looked into they are possibly committing some type of fraud. Many people that I've showed the shirts to have said they've seen something like that before.

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