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Multitaskr Construction Inc complaints

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2576 Catamaran Way
Chula Vista, CA 91914 | Get Directions

(619) 791-9645

http://www.gomultitaskr.com/co...

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Total Amount in Dispute:
$300,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Multitaskr Construction Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Multitaskr Construction Inc

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10/9/2024

RESPONSE: Complaint was not answered Amount in Dispute: $300,000.00 Amount Settled: $0.00

Customer Complaint

9/13/2024

In trying to keep this short, Multitaskr accepted funds from 2 lenders (they connected us to btw) early this year for an ADU project we hired them for who offered deferred interest credit totaling $300k. Multitaskr took funds prior to any work being started at the time or since (this is against the law). There has been absolutely ZERO work. Their CEO Joe Frausto agreed to cancel and that we should be refunded in full but they have our monies and not returned after many attempts and excuses since early June . They need to refund us (not the lenders but that would be acceptable also as they would refund us) b/c we have since paid these loans (re-fi) to avoid the deferred interest on these. Resolution Sought For Multitaskr to refund us $300,000 asap.

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