Complaints for My Talent Service in Los Angeles, CA

2029 Century Park East, #900
Los Angeles, CA 90067 | Get Directions

(310) 282-2914

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to cancel their contracts or provide refunds. Customers contend after cancelling their contracts within the three day cancellation period loans are still processed and deposits are not refunded. Some complainants allege they have difficulty contacting the company after payment is secured or that phone calls are not returned when scheduleing appointments with talent managers. A few complainants allege the contracts provided are misrepresented and promises are not upheld. ~~The company responds to some complaints about cancellations by stating cancellations are accepted upon mailing faxing or hand delivering within three business days from the transaction date. The company responds to other complaints by offering to continue services scheduling appointments or denying the customerâ€™s allegations. The company responds to one complaint by stating their finance company provided a refund.

Complaint Closing Statistics

0 complaints against My Talent Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

My Talent Service complaints