Nailspa Expose reviews

The next evening both heels had about 1/2 inch open cracks on their edge. I wasn't able to walk/put pressure on my feet for 6 days

I went to this salon on Wed, September 16, 2020 for the 1st time for a pedicure . Another woman sat beside her (she must've been in training). I asked them to add hot water because the water was cold. A man came over to interpret. No change. That's OK with me. The water remained cold. The woman doing it didn't use an Emory board but a handheld tool with a circular metal spinning thing on every toe, gouging the top of every toe. I pulled my foot away each time. This tool was needed for only 1 toenail. I asked the man how long it will take, he said 2 hours. I asked If someone else could take over. The trainer (?) took over, also used the spinning tool & gouged the remaining toes. She removed the callouses with the right tool, it seemed to take a long time. The next evening both heels had about 1/2 inch open cracks on their edge. I wasn't able to walk/put pressure on my feet for 6 days. Today, the 7th day, I was able to put a little pressure on them. The outside of both ankles were quite red the night of the pedicure which lasted about 3 days. On Monday, 23rd I wrote the first negative review I've ever posted on Yelp. I stated everything as above but with fewer details. A man from the spa wrote a scathing reply with multiple negative names, said I'm a racist, attacked my character and said the reason it took 2 hours was my fault. I replied without name calling and said I'm far from being a racist. I won't go back. Please record this for the sake of others. Thank you. Susan