Complaints for NAQ Games in Laguna Hills, CA

24881 Alicia Parkway, Suite E-299
Laguna Hills, CA 92653 | Get Directions

(949) 458-6258

http://www.naqgames.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant on file alleges the company misrepresented the employment opportunity offered. The complainant reportedly paid the company $980 for supplies in the form of 2000 fliers. He alleges he attempted to cancel the same day and was denied his cancellation rights. Complainant further alleges he was unable to earn income as agreed. He is seeking a full refund. The case is currently pending.

Complaint Closing Statistics

0 complaints against NAQ Games closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

NAQ Games complaints