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Showing 3 recent reviews for National Auto Loan Network
Most Recent Oldest
Posted on 8/18/2022
Horrible experience
Adan Was my loan officer. I called on a Tuesday and he was supposed to call me back. I got sent a text saying i was approved. I tried calling all day no answer. I called back Wednesday he finally answered. He said I see your approval I'll call you cack in 5 minutes. I tried calling all Wednesday and Thursday with no answer. Friday I started calling again finally he answered and said my auto loan would be the same if I changed so I said thank you and hung up. He could have called me back on Tuesday or Wednesday with that information. Instead of having my hopes up for a lower monthly note. It was a very unpleasant, unprofessional experience. Very disappointing.
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Posted on 5/4/2020
I want to express my sincere appreciation for an outstanding customer service, Ms Luz Gonzalez. Thank you
I'm very please with the response from your staff Ms Luz Gonzalez and getting everything done in few hours. Thank you for your excellent service. Mr. Matavao
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