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National Gold Group

Member | 2,338 inquiries |
Gold, Silver, and Platinum Dealers

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609 Kailua Road #200
Kailua, HI 96734 | Get Directions

(800) 719-7408

http://www.nationalgoldgroup.c...

Please contact company for business hours.

Company Rating

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Customer Reviews

based on 22 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 11/30/2022
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 9/8/2024 Vicki B.

Best customer service, bar none!

If you are looking to broaden/expand your financial wealth opportunities by adding precious metals to your portfolio, and if you want to do business with a knowledgeable, honest, caring, forthright individual and company, look no further than Matthew Dwyer at National Gold Group. Call and ask for him directly. Ours was a great experience from beginning to end; he and the company have earned our trust.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Gold Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At National Gold Group, our goal is excellence. We're a team of dedicated professionals embodying conservative American family values and modern-day financial principles. Our team has helped thousands of clients safeguard their portfolios with Gold.

Primary Contact:	Information
Business Started:	7/1/2021
Social:

About National Gold Group

With over 25 years experience in Precious Metals, and offices in North Carolina, California, and Hawaii, National Gold Group is able to provide physical delivery of precious metals to your doorstep, or inside of a retirement account like an IRA or 401K. We pride ourselves on providing 100 customer satisfaction on every transaction. Our intention is to educate our clients on precious metals investments, and to provide complete transparency while walking you through investment options and unique insights. Our team is dedicated to ensuring best in class service, competitive pricing, and providing real and measurable information to help you form your own financial strategies.

If you need additional information on the benefits of including precious metals as a crucial part of your portfolio, or would like to discuss the available options with an expert, reach out to us via phone at 800.719.7408

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Rose & Partners, LLC

Websites:
There are no additional web sites.

Contacts:
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