Find a reputable business?

Complaints and Resolutions

National Magazine Exchange complaints

Read Complaints File Complaint View Full Report

PO Box 9084
Clearwater, FL 33758 | Get Directions

(800) 301-6247

http://www.nmemags.com

Please contact us for business hours

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

3 complaints against National Magazine Exchange closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

3 complaints against National Magazine Exchange

Sort by

9/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

8/29/2023

Winner of prize but did not receive any payments or prize cash. Resolution Sought Settlement prize+interest without court cost and court

10/24/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/27/2021

This company sends letters to elderly people stating their authorization number xxxx has been issued to them and no one else can enter or win with that number but only if you enter by October 14, 2021. When you call they begin asking about your credit cards. Then try to talk to you about products for your health. Them they want you to listen to offers, it's all a scam to get your credit card information to bill for magazines you didn't order. Resolution Sought I want all the information for Geo Glunt removed from their data base.

Company Response

10/12/2021

In order to put Mr Glunt on a no call no mail list we will need his address OR he may send his request to the address on the mail piece requesting no mail.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile