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National Recovery Agency complaints

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2491 Paxton Street
Harrisburg, PA 17111 | Get Directions

(800) 773-4503

https://www.nationalrecovery.c...

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Total Amount in Dispute:
$561.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against National Recovery Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against National Recovery Agency

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8/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $561.00 Amount Settled: $0.00

Customer Complaint

7/6/2023

I am not liable for this debt with National Recovery Agency. I don't have a Contract with the The Collection Agency. They didn't provide me with the Original Contract as requested. I called them to resolve this matter but bushed me off. They an address on file that isn't even mine. My Address 727 Druid Park Lake Dr Baltimore MD 21217 They Also have a different Phone number on file. My # 240-761-5944. That's to mistake their. And they Reported this to my Experian Credit Report. And messed my credit up Please Help U.S Retired Veteran. Resolution Sought Correction. I Demand That This Collection/ Debt Be removed immediately From my Experian Credit Report Today. From U.S Retired Veteran

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