National Tax Debt reviews

No response from company

I had a case with this company and it ended up with us on a payment plan, 2 years later. Nothing was reduced at all. Did my taxes with them for 2 years. Now that my case is closed and considered resolved they will not return my phone calls. I'm trying to find out if they will do my taxes since they have done it for the past 2 years and left voicemail for Leslie Flores and still have not heard back. On a previous phone call to her VM I needed to know what form number I had to list on the check that I had to send to the IRS for a payment and that call was never made back to me. These were just simple questions that I needed an answer to and they will not take the time to make that call. I gave them 2 years of my time and and money, you would think they could at least just answer my questions. Very unprofessional. And as another person had mentioned in a review they are not in a rush to reply to you whether it be by phone or email......this is true. For a person going through all this it can be very stressful, scary and nerve wrecking and this company just blows it off like its nothing. Not compassionate or caring to your concerns about the process. Go check out other companies that can assist you with an offer and compromise situation.


Jade E.

Lack of timely response, disorganized and failed

This company will not respond to your questions, emails or phone calls for weeks on end. They go at their pace, they do not keep you up to date on information. Nor do they bother to read your emails and update information submitted. Be sure to read forms and do not sign as the information could be out of date.

They constantly ask for the same thing over and over again, even though you provide, and forward the sent email. They are rude as well and the accounting department guy John talks over you and wont let you talk. Completely unprofessional.