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NCB Management Services, Inc. complaints

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1 Allied Drive
Trevose, PA 19053 | Get Directions

(215) 244-4200

http://www.ncbi.com

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Total Amount in Dispute:
$9,938.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against NCB Management Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against NCB Management Services, Inc.

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8/20/2023

RESPONSE: Complaint was not answered Amount in Dispute: $8,484.00 Amount Settled: $0.00

Customer Complaint

7/25/2023

I am not liable for this debt with NCB Management. I do not have a contract with NCB Management. They did not provide the original contract as I requested. Resolution Sought Correction to my credit report. I demand this account be removed from my credit report.

2/5/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,454.00 Amount Settled: $0.00

Customer Complaint

1/10/2023

The original credit company was Rise and they charged the account off on my credit in 2017 and filed a tax form for the balance. The according to my credit report NCB Management purchased this account and know they are reporting the account as open as of December 23,2022. The original account is 7 years old and to old to be reporting in the state of South Carolina. Resolution Sought I want this deleted from my credit file it is reporting in correct info.

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