Find a reputable business?

Complaints and Resolutions

Nelson & Kennard Attorneys at Law complaints

Read Complaints File Complaint View Full Report

5011 Dudley Blvd., Bldg. 250 Bay G
North Highlands, CA 95652 | Get Directions

(866) 920-2295

http://www.nelson-kennard.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$9,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

Complaint Closing Statistics

1 complaints against Nelson & Kennard Attorneys at Law closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Nelson & Kennard Attorneys at Law

Sort by

2/28/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $9,000.00 Amount Settled: $0.00

Customer Complaint

2/6/2023

This company sued me on behalf of OneMain financial. However, I had spine surgery. I was not able to go to noooo Court. They did not answer their phone. They refused to call me back. They refused to answer any of my emails into this point now they have garnish my wages and I can't get a hold of them to lower the payment OK Resolution Sought I would like them to call me back so I don't have to go to court and file something against them because they won't answer their phone and try to lower my payment so that I can survive

Company Response

2/15/2023

Company states; We appreciate the inquiry and the opportunity to assist Ms. Tomasko. Attempts to reach Ms. Tomasko has been made. We also invite her to contact our office at any time if she wishes to discuss this matter further. Office hours are from 8am to 7pm Monday through Wednesday and 8am to 6pm Thursday and Friday. Our toll free number is 866.920.2295. Very truly yours, Nelson & Kennard Robert Scott Kennard Attorney at Law

Customer Rebuttal

2/15/2023

I have contacted your office three times last messages, voice messages N sent an email on the appropriate email that was left on your voicemail. No one responded back to me in two weeks.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile