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New City Meat Market LLC complaints

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384 South Orange Avenue
Newark, NJ 07103 | Get Directions

(973) 732-3402

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Total Amount in Dispute:
$2.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against New City Meat Market LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against New City Meat Market LLC

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12/15/2025

RESPONSE: Complaint was not answered Amount in Dispute: $2.00 Amount Settled: $0.00

Customer Complaint

11/19/2025

At this store my items was $45.00 they charged me $2.00 to use my credit card. I was not aware of this charge before i used my card. My thing is they had no signage stating this credit card charge. If i had known i would have used cash. If i used cash i would not have been charged a extra $2. Resolution Sought To put signage about this credit card charge so the customer can be aware. And then they can have a choice to use thier card or cash.

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