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New Product Consultanting Inc. complaints

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4770 Baseline Road Suite 200
Boulder, CO 80303 | Get Directions

(888) 680-4869

http://www.newproductconsultin...

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Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against New Product Consultanting Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against New Product Consultanting Inc.

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8/28/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

8/11/2022

They are a company who take your money and idea and you get nothing in return they have ripped customers off for years I want my money Resolution Sought Shut down and I want them to address this claim.

Company Response

8/15/2022

We fulfilled this clients contract years ago. He calls us every time he needs money trying to complain. This file is closed on our end.

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