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Nicks Packing Service complaints

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517 Main Street
Beech Grove, IN 46107 | Get Directions

(317) 513-4956

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Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Nicks Packing Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Nicks Packing Service

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12/23/2021

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

11/29/2021

I was being evicted. The Sheriff came to my apartment and told me I could pay the moving company to move my belongings in my Uhaul. So I paid the movers to move my stuff in my. Truck. I had to run and get my Cousin to help me put my stuff in my Storage. When I returned everything was on the truck. When I got to the storage I immediately knew things were missing. O called the mover several times and couldn't reach him. Call the next day kept going to vm. Called from another number he answered. He told me to look on my storage. He then told me he may have left it in my apartment which was a lie. I walked threw the apartment with him after They were done. He kept telling me he remember moving stuff but he dont know what to tell me call his manager. I call the manager he tells me his movers dont steal and hung up and blocked me. Very unprofessional. Resolution Sought I want my stuff returned are the company to pay for them

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