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Nimbly Insights, Inc. complaints

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213-37 39th Avenue, #108
Bayside, NY 11361 | Get Directions

https://www.nimblyinsights.com...

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Total Amount in Dispute:
$200.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Nimbly Insights, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Nimbly Insights, Inc.

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10/29/2023

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

10/3/2023

I was contacted to do a grocery survey and I was told I was going to receive $200 on a visa card in the mail after I completed the survey. So I completed the survey and it's been a little over 2 wks now and still haven't received it yet I called the guy Zach who I talked to about the server and the last 2 times I talked to him about not receiving it yet he just says let me look into it and he will get back to me idk how long he has to look into it before I can get my payment for doing the grocery paid servey Resolution Sought I would like nimbleyinsights to pay me the $200 that they promised to pay after I completed the survey

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