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No Go Booting complaints

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2234 North Federal Hwy. #431
Boca Raton, FL 33431 | Get Directions

(561) 305-2954

https://www.nogobooting.com/

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against No Go Booting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against No Go Booting

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8/11/2022

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

7/18/2022

After being parked couple days in the same spot in limited parking area in townhouse community my vehicle was intentionally targeted. My license plate decal (2022) of the current year was removed which was later penalized $100.00 with a "boot" on my tire on my vehicle. This is an extremely unprofessional company based on the flyer on my vehicle left behind which was written in black sharpie marker & pen and unorthodox website associated. Stated on the flyer to remove the boot they threatened its is crime and claimed to have my personal information & vin number of my vehicle.Therefor, the only other recorse was to pay $100.00 charge and wait without assurance for it to be removed. It was paid yesterday but boot still currently on my vehicle. Of course this was only discovered late Friday afternoon after everything conveniently closed but not the two days prior of parking in the same spot so no one could be contacted in person in company the entire weekend. Same with the community "Shoma HOA" who contracted them out in the community. They are closed with part-time hours too. The local Royal Palm Beach police department arrived and confirmed my vehicle registration is current within thier state of Florida records but company fined me anyways without access to that information. Although payment against my better judgment was made and was force to pay the boot still remains currently on my vehicle. Reported situation to cops and this is my case # for reference purposes #220881 Resolution Sought Refunded amount of charge $100.00, investigation into the business practices and following up on similar complaints.

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