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North Beach Parking Plaza complaints

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490 Poinsettia Ave.
Clearwater Beach , FL 33767 | Get Directions

(727) 442-0025

https://northbeachparkingplaza...

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Total Amount in Dispute:
$40.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against North Beach Parking Plaza closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against North Beach Parking Plaza

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1/4/2023

RESPONSE: Complaint was not answered Amount in Dispute: $39.60 Amount Settled: $0.00

Customer Complaint

12/9/2022

I used to park there before like two or three years ago and the rate was cheaper than anywhere else and when I parked on Nov 25,2022 was charged 39.60 and when I called they said it was on the screen which I didn't see. My complaint is that they should have a visible sign at the entrance saying 40 dollars flat fee! Many people are getting shocked but after the fact! Resolution Sought To be more honest by displaying the sign for people to see because many of us don't read fine prints especially on a small screen without getting our readers glasses.

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