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Northveiw Lending Group complaints

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1301 2nd Avenue
Seattle, WA 98101 | Get Directions

(877) 380-2954

https://northviewlg.com/

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Total Amount in Dispute:
$675.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Northveiw Lending Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Northveiw Lending Group

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11/26/2023

RESPONSE: Complaint was not answered Amount in Dispute: $675.00 Amount Settled: $0.00

Customer Complaint

10/30/2023

I was contacted through email by northview lending group about a $5,000 loan. all I needed to do was pay $675 to raise my credit score and they were going to apply it to the principal at 8 interest well it was supposed to be deposited in my bank account within 2 hours 24 hours ago and I was informed by her that the contract had been adjusted in it I needed to pay $675 more to get the loan which was not the agreed upon anything and now she's refusing to give me my 675 back her name is Amy Phillips Resolution Sought I would like my money back and I would like them to be flat as a scam because it was a scam she had me wire the money from my PayPal the Western Union what company has practices where they have you Western Union money to them

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