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Northwinds Mobile Estate complaints

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144 Luzerne Road
Queensbury, NY 12804 | Get Directions

(518) 792-5838

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Northwinds Mobile Estate closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Northwinds Mobile Estate

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1/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/29/2022

They are herring us any way they can. By sending letters after we pay our bills saying we didn't after we prove we did and the manager stands on the line of the land and picks at the dog. They turn on there back door light that shines in my windows all night long so we have a hard time sleeping. They let everyone else in the park put a fence but us. They won't let us do nothing but anyone else in the park can do what they want the Manger is always staring at us out her window. That's just a few things. Resolution Sought To let us put up our fence so our dog can have a nice yard to run in and leave us alone.

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