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Nothaza complaints

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190 Marietta Street NW
Atlanta, GA 30303 | Get Directions

(321) 343-3154

https://www.ossegim.com/

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Total Amount in Dispute:
$268.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Nothaza closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Nothaza

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8/9/2022

RESPONSE: Complaint was not answered Amount in Dispute: $178.00 Amount Settled: $0.00

Customer Complaint

7/1/2022

I ordered 410 aprilaire furnaces filter 4 packs. I placed this order twice to get a total of eight filters. I placed this order on June 22 nd and have not received anything. Now I understand this is a tea shirt company? They advertised these filters on there site Nothaza.com as 4 pack options. My order number 20220623319196. I also never received a confirmation email. Resolution Sought I would like a refund to pay pal.

7/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $89.99 Amount Settled: $0.00

Customer Complaint

6/7/2022

I paid for a ring doorbell online and they charged my credit card. I hadn't received any delivery or tracking info for 3 days. I tried to call the customer number and the call doesn't go through. When I tried to email customer service Gmail informed me my email wouldn't go through as well. I have been unable to contact anyone or get any information. Resolution Sought Refund my money

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