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NTB Tire & Service Center reviews

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8423 Central Avenue
Capitol Heights, MD 20743-3602 | Get Directions

(301) 350-7801

http://www.ntb.com/store/8576/...

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Customer Reviews

Showing 1 recent review for NTB Tire & Service Center

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Mabinty L.

Posted on 10/22/2019

The customer service I received was HORRIBLE!

I took my car to NTB to get my tires replaced. When I left and stopped for food, I noticed my car had a dent. I called NTB and told them what I saw and I returned back to show them the damage. When I got there, the guy who assisted me earlier, DANIEL, was rude and nasty towards me. He got in my face, yelled at me and pushed me. That is ASSAULT! I have been depressed, scared and very upset for the past 2 weeks. Employees should never touch, push or yell at customers in their face in order to intimidate them. The customer service I received in dealing with this matter was HORRIBLE! Nothing is being done to correct what happened
I would like a direct apology from someone on an executive level in this company, I would like this employee reprimanded for what he did (it is all on tape) and I would like to be compensated for the stress and anxiety this has caused

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