Find a reputable business?

Complaints and Resolutions

Nu Look Home Design, Inc. complaints

Read Complaints File Complaint View Full Report

8820 Columbia 100 Parkway #300
Columbia , MD 21045 | Get Directions

(410) 636-1650

http://www.nulookhomedesign.co...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$176.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Nu Look Home Design, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Nu Look Home Design, Inc.

Sort by

5/26/2022

RESPONSE: Complaint was not answered Amount in Dispute: $176.00 Amount Settled: $0.00

Customer Complaint

5/2/2022

A year ago I had a new look new look to put in a solar panel for my house and it's not running right so I had a guy to come out to look at it to see what was wrong and he said he had to get Electrician and he never called me back and I've been trying to call him and I ain't get no answer back from him I would like to know what can I do to solve this problem thank you Resolution Sought To come to my house and get the solar panel running properly and the contract that I signed for them to pay me for using my solar panel or my house and they haven't done none of that yet

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile