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Number Two Properties, LLC complaints

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2850 Sandy Bay Road Suite 101
Williamsburg , VA 23185-2362 | Get Directions

(757) 220-6658

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Total Amount in Dispute:
$11,200.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Number Two Properties, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Number Two Properties, LLC

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2/2/2023

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $11,200.00 Amount Settled: $0.00

Customer Complaint

1/17/2023

I have been running off number two properties for nearly 6 years now. Through there questionable business practices and inability to follow through with due diligence on their part. They have put myself my family and my wife any situation that. Was 100 advantageous to them in the long run and quite dishonest. In mid September my wife who at the time wanted to separate inquired with the front office as to any vacancies they have. They went ahead and put my wife who is on disability and requires a payee (myself) though she doesn't have enough income or credit to be in an 1800 a month place., Resolution Sought I would like my lease terminated so I can move in with her and we can financially keep up

Company Response

1/20/2023

Good Morning , I will not be able to get into Or discuss what may or may not have happened to the complainant's Relationship with his Spouse. Yes she Does reside in one of our homes as does the complainant Reside in Another. She is in Good terms with us On the Property she Rents. The complainant has a rental Agreement with us For the Property He resides in, and public Legal Records will Indicate his standings. We have nothing to Do with his Relationship with his spouse,

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