Find a reputable business?

Complaints and Resolutions

Numotion complaints

Read Complaints File Complaint View Full Report

6724 Thompson Road
Syracuse, NY 13211 | Get Directions

(315) 445-2220

https://www.numotion.com/locat...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,019.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Numotion closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Numotion

Sort by

8/22/2022

RESPONSE: Complaint was not answered Amount in Dispute: $19.00 Amount Settled: $0.00

Customer Complaint

7/27/2022

Ever since I ordered my new wheelchair from new motions, It came defected a quarter on fire twice it would not charge my battery his battery and one of the technicians when he would change in my tires stole my rear rims that belongs to my wheelchair And refuse to bring them back Acting like if you don't know nothing about it. Resolution Sought I want them to return my brims that belongs to my wheelchair in the rear and fix my wheelchair right and stop overcharging medicare medicaid for parts that they have broken.

9/5/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

8/10/2021

I call them to tell them that my wheel fall off. I've been calling three four times and still get nowhere. Resolution Sought I would like a loner to use until mine's fix

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile