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Nutaku complaints

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2300 Empire Avenue 7th Floor
Burbank, CA 91504 | Get Directions

(855) 716-5972

http://www.nutaku.net

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Total Amount in Dispute:
$600,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Nutaku closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Nutaku

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9/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $600,000.00 Amount Settled: $0.00

Customer Complaint

8/25/2021

Someone make a duplicate Nutaku email and i will give him all information by mistake Nutaku ban my account permanently, it's my Nutaku ID: 96301460 which is block my Nutaku technical support Team Malcolm and they refunded amount 120 Day's purchasing from the Nutaku application.. 16th June 2021 to Feb 2021, they refunded me around 700$.. I will spend too much money on this Nutaku account from the starting totally amount make around 8000$ OR 10000$ i request them many times to give me 50 loss of my stupidity or make a another bypass to solve my issue but they doesn't they always say (we can't assist you with this request, unfortunately) I'm agree to taking a 50 loss from my totally purchasing amount i have all purchasing record Resolution Sought I want Nutaku gold coins for build up my game. profiler handle the Nutaku application payment, i have all purchasing record from the starting..

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