Find a reputable business?

Complaints and Resolutions

Nutritional Wellness Initiative complaints

Read Complaints File Complaint View Full Report

10607 Deerbrook Dive
Knoxville, TN 37922 | Get Directions

(865) 282-6217

http://www.nwihealth.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$40.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Nutritional Wellness Initiative closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Nutritional Wellness Initiative

Sort by

12/1/2021

RESPONSE: Complaint was not answered Amount in Dispute: $40.00 Amount Settled: $0.00

Customer Complaint

11/5/2021

I was being treated as if my lifestyle was not of God and was told I should never make a promise to God. As well as what I was asked to be seen for and what my choice was wasn't of God. That I need to work on my food allergies and fix those and she will help do that. She was told several times in 2 visits this was not needed. She pointed out in first appointment I tested high/good with food and mental faculties. So she contradicted herself by giving vitins/supplements that went against my allergies. Then tested for something I was allergic to and said it was necessary when she'd already said she had no alternative when contacting. She kept pressuring and giving reasons that were no more than opinions when it was supposed to be an unbiased appointment. She said if people would only listen to her they would be better when my friend asked her if she is used to people not listening and just hearing her. She noticed the practitioner was annoyed before we arrived. We walked in with 2 patients arriving who had COVID-19 and no mask and told us we shouldn't wear masks because they can cause you to get COVID-19 faster. Resolution Sought Reimbursement for visit

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile