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Oasis Air Systems, LLC complaints

245 Rhodes Drive
Canon, GA 30520
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Total Amount in Dispute:
$5,800.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Oasis Air Systems, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Oasis Air Systems, LLC

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6/26/2022

RESPONSE: Complaint was not answered Amount in Dispute: $5,800.00 Amount Settled: $0.00

Customer Complaint

5/31/2022

New Air unit Heat and Air combination was installed in October 2021. When tried to use heat it kept getting colder. Chris came and said it was a product Defect he took the part received the following Tues. took months for him to bring it out, no Heat all winter. then Summer, problems not cooling took long time to get back. No air, then when I had to call someone else, they said improperly installed. The drain he put for water under the house goes directly into the dirt so water has backed up under my house. He tore the plastic I had put under the house when I had insulation added. part of the insulation was damaged also. He has repeatedly said he would come and fix things or is on the way. has yet to show up. I have given him plenty of time to fix these problems and still won't. I paid $5800 to have this done and have had nothing but trouble. I just want it fixed right. Resolution Sought Fix what is wrong and repair the Damage.

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