Find a reputable business?

Complaints and Resolutions

Olivia Jade Creations complaints

Read Complaints File Complaint View Full Report

902 Joiner Circle
Victoria, TX 77901 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$90.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Olivia Jade Creations closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Olivia Jade Creations

Sort by

2/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $89.90 Amount Settled: $0.00

Customer Complaint

12/21/2022

Ordered something from this store back in August. Never received it. Reached out to the store, requested a refund and was told I would get it as soon as the website was up but it has been almost a month and I don't have my funds returned for something I paid for and never received. I have not received an update on when I will get a refund after asking multiple times. Very unhappy with how this has been handled. Resolution Sought I want a refund.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile