Omega Realty Group LLC complaints

Company states; I am the property manager for Noah here at Omega Realty. It has been brought to my attention that Noah wishes to leave the apartment two months prior to the lease agreement ending. At that time, I informed Noah and Emily that a lease break is normally a three-month lease break or a payout until the end of the lease. The tenants turned around and asked us to reconsider. When the tenant applied to the apartment complex, we were using Simple Bills as a third-party billing system. We ended our relationship with Simples a few months after they moved in and decided to handle the utility bills ourselves. Shortly after we took over that responsibility, we noticed how difficult it was for our tenants and asked that they put it in their name to solve the problems they were having. The lease agreement states on page 5 section b that all sums due from the tenant to the landlord are rent or additional rent. And on page 6 section 14 any unpaid rent that is more than 10 (ten) days past due will also bear interest at 18% per annum. The tenant may owe additional charges as disclosed in the Rules and Regulations, as they might be changed from time to time. With this being said, the system did generate a late fee on the tenant's account. The power may have been cut off, but it was quickly restored. Page 8 section c, Utilities. Power and other utilities (unless provided by Landlord as part of the rent) must be maintained by (Initial by applicable section). The toilet was not disclosed to us in writing as stated in the lease page 10 section h, If Tenant believes that any condition should be repaired or modified, it must notify Landlord in writing with a description of the repairs or modification necessary, together with details of the location of the area needed the repairs or modifications, and a contact number for Tenant in case Landlord needs to discuss further details with Tenant. The lease also says on page 14 section 40, Side and Verbal Agreements. There are no "side agreements". If the parties have any agreements other than what is in this Lease, they are not enforceable unless in writing and signed by all the parties who will be bound by those agreements. There will be no oral amendments to this Lease. Please note that on page 4 and section 8, Abandonment. If Landlord reasonably believes the property has been abandoned, then Landlord may, at its discretion, accelerate all rent due for the remainder of the term, retake possession, and begin collection and eviction activities. Our resolution is the tenant will not be able to break the lease without penalty. The penalty is the 3-month lease break or the remainder of their lease whichever is most applicable and determined by the abandonment section of their lease. In this case, it was the remainder of their lease. They have two options break the lease and pay the lease break terms, or stay until the end of the lease. Rebecca Davis | Leasing Assistant Omega Realty Group LLC

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