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OMG Marketing complaints

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17130 Sequoia Street, Suite 201
Hesperia, CA 92345 | Get Directions

(442) 800-5000

http://www.omgmarketingco.com

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Total Amount in Dispute:
$3,500.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against OMG Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against OMG Marketing

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1/30/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $3,500.00 Amount Settled: $0.00

Customer Complaint

1/19/2022

This company OMG Marketing at 17130 Sequoia Street, #201, Hesperia phone 76049866826 they was posted to put my ad in 30 days they told me if I don't put your company in 30 days we will give your money back. Also got a website and my company was never listed and never gave my rights for my website. I was trying to call no answer and took out of my card $3500. Resolution Sought Give me my money back because they just didn't do nothing and took $3500 from me and didn't do nothing basically stole from me.

Company Response

1/25/2022

We sent all documentation to our bank to follow up with this and they ruled in favor of us, now I have Mr. Israel putting out a ton of bad reviews. I decided to just refund him as we can not handle the headache as we are extremely busy. I let him know once he removed the fake reviews we'd instantly send this money back to him.

Customer Rebuttal

1/28/2022

Per consumer emailed: There sending my refund back, complaint has been resolved.

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