Complaints for One Source Talent in Troy, MI

2653 Industrial Row
Troy, MI 48084 | Get Directions

(248) 816-7900

http://www.onesourcetalent.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complainants allege misrepresentation of services difficulties with the company's refund and cancellation policies and unauthorized credit card charges for previously undisclosed fees. Some customers complain that the company charges an additional $400 charge to their credit cards as a material fee without their authorization.~~The company responds to most complaints by providing a description of thier company's services and refusing most refund requests. The company states they are not a talent agency. They maintain a casting database with workshops submit talent to castings send talent comp cards to casting directors. The job bookings are not up to them they are up to the casting directors.

Complaint Closing Statistics

0 complaints against One Source Talent closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

One Source Talent complaints