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One Stop Plumbing Heating & Air Conditioning LLC complaints

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6026 Main Street
May's Landing, NJ 08330 | Get Directions

(609) 813-5539

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Total Amount in Dispute:
$530.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against One Stop Plumbing Heating & Air Conditioning LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against One Stop Plumbing Heating & Air Conditioning LLC

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7/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $530.34 Amount Settled: $0.00

Customer Complaint

6/20/2022

Eric told me I had a leak under the house and I had no water going to the house so how did he fix a leak if I had no water going to the house all he did was attached my neighbor's hose to my house to get water he did nothing else and he charged me that much money. Resolution Sought I want it all back you didn't do nothing he's a big bull sh****.

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