Complaints for OnlineBannerAds.net in Beverly Hills , CA

8350 Wilshire Blvd. Suite 200
Beverly Hills , CA 90211 | Get Directions

(323) 556-0670

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege the company misrepresents that they will show websites at the top of search engines, however they fail to disclose that internet searchers have the company’s "keyword" browser upgrade in order to view their ads. Complaints also allege the company manipulates the number internet hits so that it appears that the businesses website is obtaining multiple hits when they are not. Complaints further allege difficulty contacting the company and failure to issue refunds.

The comapny respond to complaints by issuing refunds. In general, specific complaint allegations are not addressed.

Complaint Closing Statistics

0 complaints against OnlineBannerAds.net closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

OnlineBannerAds.net complaints