OpenSky® Card Services complaints

I had a credit card with Open Sky Card Services which I just closed today finally. This company only uses a Post Office Box 9224, Old Beth Page, NY 11804-9224 to accept Payments. No physical address was ever provided payments. With that said, if the P.O. Box cannot provide a physical receipt as my proof of mailing nor statements there is no proof of actual payments. This company needs to be shut down. I obtained a Bank Certified Check from my Bank of America to pay account in full and which was returned by Open Sky. This is a fraudulent way to continue adding additional interest/late charges and who knows if and when the customer will receive a statement of payment, none provided as requested. My certified Bank Check from Bank of America was returned by Open Sky. No reason. This has continued for 3 months and finally I decided if this happens to a Retired Banker and no accountability of receipt for payments, its a debacle. Why is Open Sky hiding income charged on there services? I have tried to close account for 2 months. Never, ever have I experienced such a debacle. I pray and hope this company is shut down. Its really said. Thank you for your help! Resolution Sought Shut down and investigate this Business and it's financial practices. As a retired Banker, I have never heard of such. they the will be shut down. I will also file with the Better Business Bureau. What Business returns a Certified Check for a debit owed, hiding money??

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I started an application with Opensky on 11/28/2025. I got no email or confirmation so I called them. They said it was processing. I then call back that same day and asked to cancel. They informed me that it was approved and I would need to call back Monday to full cancel the application. No communication about this approval had been sent to me. I call back Monday to follow up on the cancellation. I was informed by the caller that they are not sure why they could not process the cancellation. He escalated the call with a supervisor a few that they would need to business days to finish cancellation and sending the money back via my debit card. The rep told me they would call me as well. I got no call so I called back today 12/3 to check in because I got an email on 12/1 my account was created and my card was processing. When I get on the call I find out they have not closed the card or account, 35 dollars have been taken put of the balance. I speak with a rep, she informed me she can only see the notes from Friday. That very suspicious. I asked for my account to be closed with no impact to my credit and refund thr 35 buys and send the 200 back. She informs me that I would get a check within 8 weeks. I said no that not fair have been trying to cancel since Friday. Based on my call with the rep Monday It should have been cancelled to with a refund to my debt. She transferred me to a supervisor who claims she can pull the calls but would escalate and it would take 7 to 10 days. Resolution Sought My money back on my debit card asap and no hit to my credit.

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