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2227 Bel Pre Road $482
Silver Spring, MD 20906
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(301) 347-6413

https://www.myoptimalbody.com/

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Total Amount in Dispute:
$4,300.00

Total Amount Settled:
$4,300.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

1 complaints against Optimal Body closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Optimal Body

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3/29/2026

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $4,300.00 Amount Settled: $4,300.00

Customer Complaint

3/26/2026

I called and talked to someone in on this weight loss plan. Right from the beginning I told them I didn't want to be on a certain type of diet. I was Assured this diet was different. I stated that I could not be on a diet where I just eat meat, protein, and vegetables and fruit. They made this diet sound wonderful but they wouldn't really give me any details. I spoke to three different people over there and there were still no details. I had to sign off on it thinking this diet was gonna be wonderful. come to find out. No one still wanted to give me any details until my first appointment, which is a week from now. I find this weight loss plan deceptive. I told them I didn't want to be on that type of plan from the beginning, and when I found out by their PDF, it was the exact same die. I didn't wanna be on. They are still fighting me to keep my money because I had signed a piece of paper which was signed with the belief. It was not this type of diet, they use deception and lied to me from the beginning. Resolution Sought I want my money back. I want them to cancel this plan which I never started. I never even had a meeting. I also called them a day later telling them I'm not certain medication's and I can't drink there alkaline water so well then I hear I don't have to drink that water, but they still wouldn't give me details of this plan if they don't do anything to stop this contract, I will be canceling the card that they charged.

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Company Response

3/27/2026

per consumer " money was refunded in full- I am satisfied"

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