Complaints for Orion Investment Partners, Inc. in Downey, CA

8141 East 2nd Street Suite 418
Downey, CA 90241 | Get Directions

(562) 287-0432

http://www.orioninvestmentpart...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid large advance fees for loan modification services, however, the company failed to fulfill their contractural agreement. One complainant alleges he lost his house as a result of the company's failure to follow through on thier agreement.

The company responds to complaints by indicating that the clients agreements were with his wife's company, Paramount Financial. One complainant was offered a partial refund on $1000.

Complaint Closing Statistics

0 complaints against Orion Investment Partners, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Orion Investment Partners, Inc. complaints