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Pandora Marketing, LLC complaints

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26970 Aliso Viejo Parkway, Suite 150
Aliso Viejo, CA 92656 | Get Directions

(949) 298-6896

http://www.timesharecompliance...

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Total Amount in Dispute:
$2,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Pandora Marketing, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Pandora Marketing, LLC

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2/1/2024

RESPONSE: Complaint was not answered Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint

1/8/2024

Roughly around 8-9 months ago I payed $2000 to TIMESHARE COMPLIANCE who in return was supposed to assign me a lawyer to get me out of an unwanted timeshare after paying the $2000 and signing a contract I was informed that the lawyer would cost an additional $950 i still haven't been contacted by a lawyer today 1/05/2024 I contacted TIMESHARE COMPLIANCE to ask to have my $2000 returned since I still haven't received a lawyer. I was told that they will not refund any of my money. Resolution Sought Return my $2000 as I do not wish to do any business with this company.

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