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Paragon Revenue Group complaints

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216 Le Phillip Court
Concord, NC 28025-2954 | Get Directions

(704) 723-4200

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Total Amount in Dispute:
$7,066.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Paragon Revenue Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Paragon Revenue Group

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1/16/2025

RESPONSE: Complaint was not answered Amount in Dispute: $7,066.00 Amount Settled: $0.00

Customer Complaint

12/23/2024

This company was suppose to take this off of my credit report because they are charging for medical services that was suppose to be free they also is charging me on two other accounts using different names but same address and phone numbers. They keep telling me that they were going to take it off and has not. Resolution Sought I would like for this business to take this account off of my credit file.

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