Complaints for Parent Pages, Inc. in Tarzana, CA

18226 Ventura Blvd Suite 200
Tarzana, CA 91356 | Get Directions

(818) 342-9996

http://www.parentpages.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid for advertising in this company's magazine publication, but their ads never ran, and the magazine was never printed. To date, all complaints are unanswered. Before agreeing to purchase advertising in publications which are relatively new or unfamiliar to you, ask to see copies of past publications, and ask for customer references. If you should receive invoices for ads which seem unfamiliar, check your records carefully to verify authorization. Insist upon proof of the order or release from all liability. If the invoice is actually a solicitation, present it to your nearest Postal Inspector. Federal law requires any solicitation in the guise of invoice to warn recipients that it is not a bill, but a solicitation and that there is no obligation to pay. This warning must be in specific sized type and print.

Complaint Closing Statistics

0 complaints against Parent Pages, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Parent Pages, Inc. complaints